SHIPPING INFORMATION

Carriers
We work with the following carriers to ship your order:

DHL: Provides high-quality services for domestic and international delivery in Germany, including package tracking and flexible delivery options.

Hermes: Provides affordable delivery solutions that are suitable for most consumers’ daily needs.

DPD: Known for its efficient delivery service, it provides real-time tracking and flexible delivery options.

UPS: A leader in international express services, focusing on providing customers with efficient and reliable international delivery.

Shipping Options
We offer a variety of shipping options to meet your needs:

Standard Shipping: Domestic orders usually take 7 business days. International delivery time may vary depending on the destination.

Expedited Shipping: Domestic orders usually take 4 business days. Expedited options are available at an additional cost.

Next Day Delivery: Orders placed before the cut-off time are guaranteed to be delivered the next business day. This service is available in some areas.

Track Your Order
Once your order has shipped, you will receive an email notification with your tracking number and a link to the carrier’s tracking page. You can also track your order through your account on our website.

Shipping Costs
Shipping costs are calculated based on the weight, size, and delivery location of your package. You will see the exact shipping cost at checkout before completing your purchase.

Important Notes
Please ensure your delivery address is accurate to avoid delivery delays.
If you need assistance with special shipping requirements, please contact our Customer Service Team.
If you have additional questions about shipping or need assistance with your order, please feel free to contact our Customer Service Team ([email protected]). Thank you for choosing us!